About Phone Support
For our clients inside South Korea our preferable time is 2 p.m to 5 p.m KST, Monday - Friday.
but due to time difference for clients outside of South Korea We try to arrange another time within the business days.
We do not give technical support over the phone.
For sales or any other questions you can fill up a call back request
When sending the form at least 1 line description about your inquiry should be entered in the big text box.
1. Enter your name , email address ( If you are already one of our clients please use the same email address you always use in client area or support area)
2. In the big text area please enter at least 1 line of description about your inquiry you want to discuss over the phone.
3. Please let us know your telephone number: company or cell phone and the time you are available. For clients Outside Korea we must receive your call back request 12 hours in advance. You can send a call back request by going to
and choose " callback request " category
KST is Korea Standard Time
Time zone offset: UTC + 9 hours
KST is 9 hours ahead of Coordinated Universal Time (UTC)