Domain Related Support Korean Domains

1. For our customers who have purchased a Korean Domain through us

A. If your question is billing related please open a support ticket in our Billing Department.

B. If your question is technical related e.g you want us to change the name servers etc... Please open a ticket in our Technical Support Department.

Non Korean Domains

2. For customers who have purchased Non Kr Domains e.g yourdomain.com , Your domain.net etc

A. For billing related please only contact our billing department.

B. For Technical support If your question and issue is technical and NOT How to , or tutorial e.g how to change name servers ? How to do this etc.. please fee free to send us a support ticket at our support department. However If your questions is HOW to , tutorial. You do not know how to do certain things in the control panel please only use our community forum. Our Forum is always our preferable way to handle domain related issues. Unless you are posting very sensitive information like passwords you can even use our 1 to 1 private forum ( however using public forums has the advantage of getting faster response because other users can help you too )

Most likely your question has been already answered. Learn how to search our entire site by visiting this page

Please also visit this page  http://krcp.jafarnet.com/kb/  If this page does not work please let us know and we will correct it.

For Domain payment information please visit this page